The appointment should begin with enough information to make a good decision, without turning the chair into an interview.
Choose the closest service, barber and preferred time. Add a note if you are planning a significant change, have accessibility requirements or are unsure what to book.
Bring a reference if useful. You can also describe what is difficult about the current cut, how much styling you do and how often you intend to return.
The shape is checked as the work develops. Questions are welcome, but constant conversation is not required.
You are shown how the cut sits and what product, if any, will help maintain it.
Small adjustments can be discussed within seven days if something is not sitting as agreed. This applies to corrections, not a change of mind about the chosen style.
A quieter appointment can be requested at no extra charge. Conversation will be limited to the consultation and information needed to complete the service.
If unsure what to book, choose Cut & Finish and explain the situation in the note.
Ready when you are.